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February 16, 2023 / Ministry of Citizens’ Services - Service Design Chapter Lead

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Service Design Chapter Lead

Service Design Chapter Lead

Posting Details

Job Category


Position Type


Career Level


STEM Sector


Salary Range

$80,800.00 - $ 114,400.02 annually

Number of Openings


Job Description

Ministry of Citizens’ Services

We offer flexible work arrangements, including the opportunity to volunteer to telework (with conditions) as set out in applicable employer policies. This position may be performed in approved locations within the province of BC.

Service Design Chapter Lead
$80,800.00 – $ 114,400.02 annually

The Information Management Branch (IMB) is a diverse team of digital professionals with a passion for teamwork, learning, and iterative improvement. We’re at the forefront of modernizing how to build and support digital products within the Ministry of Citizens’ Services.

The Service Design Chapter Lead leads the branch’s service Design Guild, working closely with other branch Chapter Leads and Guilds in support of the successful design, delivery and ongoing management of digital products that make up sector’s the high-quality services. The Chapter Lead also supervises IT professionals, brings knowledge and expertise on Human-Centered Design, and enhances this capability on their team and within the Ministry.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact or 778-405-3452.

Qualifications for this role include:
• Degree in computer science, computer engineering, business administration or a discipline related to the management of IT professionals and/or a combination of education and experience may be considered.
• A minimum of three (3) years of recent, related experience in:
o Providing leadership and direction to/in agile teams,
o Leading the continual improvement of software development operations within an Agile framework,
o Leading initiatives to enhance the skills and capacity of IT professionals working in agile teams, and
o Supervising and coaching IT professionals.

For more information, and to apply online by March 31,2023, please go to:

How to Apply

Application Deadline: 31/03/2023

For more information, and to apply online by March 31,2023, please go to:

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